Frequently Asked Questions

Enabling Passcode for Secure Usage of Smart-ID Apple Watch App

Smart-ID application started crashing?

How to keep your smart device and Smart-ID safe?

How to change Android Smart-ID screen lock settings

What kind of data is sent over Google and Apple messaging platforms?

How is the connection between Smart-ID app and server protected?

The Smart-ID app and server use HTTPS connection to ensure that nobody else can access the information sent over the network.

Is using Smart-ID safe?

My phone got stolen or lost – what should I do?

What are my private keys?

How are my keys protected?